Your retailers do not wait for office hours. On the FIRE B2B Portal, they check allocation, reorder bestsellers, download campaign assets, and manage their tier status — all self-service, all 24/7, all captured as structured retail intelligence.
The 18kt solitaire pendant sold out on Saturday. Valentine’s is next Friday. Your office opens Monday at 9 AM.
A fine jeweller evaluating diamond solitaires needs carat, colour, clarity, cut, and GIA certificate per stone before committing. Email takes 48 hours.
One ring in 9kt, 14kt, 18kt, platinum, and silver. Each with different pricing, hallmarks, lead times. In 14 ring sizes. That is 70 orderable variants per design.
Wempe sees fine jewellery with 4C data and memo terms. Christ sees silver with volume pricing. KaDeWe sees a curated brand edit with VM guidelines.
Fine jewellery on memo: shipped without payment, returned if unsold. Different tracking, different terms, different reporting than outright purchase.
“I need the Eternal Solitaire in 18kt white, size 54.” Which other materials were considered? Which price points compared? Which gemstone grades browsed? Zero data.
Sunday evening. Valentine’s week. Your portal works.
18kt yellow, 14kt rose, platinum, silver 925 — browse by material. Each shows hallmark, weight, pricing, and stock. The way jewellers think about product.
Diamond 4Cs, coloured stone origin, treatment, lab-grown vs. natural, certification body. Retailers filter and compare without calling your office.
Case diameter, movement, power reserve, water resistance, complications. Retailers compare chronographs or dress watches without PDF attachments.
Three ordering modes in parallel. Fine jewellery on memo. Silver purchased outright. Watches on consignment. Different terms, one interface.
Pricing tiers, collection access, memo eligibility, brand assets. Wempe sees fine jewellery with GIA data. Christ sees silver with volume pricing. Per login.
EU, US, UK sizing. 14 sizes per material variant. Stock per size in real time. One-tap reorder from history with pre-filled sizes.
Portal order distribution across 24 hours. The peaks tell the story.
Every portal session has two outputs. The order is the visible one.
Jewellery retail runs on trust. A jeweller stocks your 18kt solitaire because they trust the gold quality, the gemstone grade, and the brand story. That trust was built in person — at Inhorgenta, in the showroom, during the rep visit. But trust does not help at 7 PM on Sunday when the pendant is sold out and Valentine’s is five days away.
The portal extends that trust into self-service. Full material data, hallmark numbers, gemstone certificates, movement specs — available 24/7. The jeweller sees the same quality data they received in person, without waiting for Monday. And every portal session generates structured intelligence: material preferences, price-point sensitivity, gemstone grades of interest.
After one year, you know which materials drive restock per retailer tier, which gemstone grades convert, and which price points trigger memo requests. That intelligence informs collection planning in ways that annual trade fair conversations never could.
The portal runs when your office does not. Every session makes the next one smarter.
See the Portal LiveTell us about your brand, your current B2B setup, and what you are looking to improve. We will show you exactly how FIRE works for your specific situation.
No generic demos. No slide decks. A real walkthrough with your products and your industry configuration.
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